The LiveAquaria comparison grid below is sorted by this score. All 6 Boesmani were dead. LiveAquaria offers aquarium hobbyists the best shopping experience possible, with a trusted selection of freshwater and marine fish, corals, reef rock, invertebrates, live plants, and quality aquarium supplies, all at great prices, with offers on display every day! And the last 4 orders Ive received, the packaging is an absolute mess. I will copy and paste this everywhere I can! Anyone can write a Trustpilot review. What Is LiveAquaria.com? Blacklisting, Hey there, Hope! LiveAquaria.com is your trusted source for aquatic life direct to your door. Is this your company? That should have been my first clue to not purchase from liveaquaria. This isn't rocket science. We are sorry to hear of your experience. Third shipment fish were dead upon arrival. I thought I'd give them another chance. Please BEWARE the fish are sick and will die and your money you will not get back!!! Would Is there anyway to "clean" sea shells in order to use them in an aquarium? I placed an order last week. Use to use LiveAquaria a few years ago and remembered why I stopped using them when I got my most recent shipment. Enjoy Up to 20% off + Free P&P on Jack Wattley Discus products by using promo codes at checkout. Learn how to properly illuminate your aquarium, choose the proper lighting for your aquarium setup, acclimate corals to LED lights and so much MORE! Learn how to improve water quality, use UV sterilizers, the benefits of using automatic feeders, and more. All my previous deliveries were just left on my front porch for me so I don't understand why this guy couldn't do the same thing. Like Reply. I was refunded $75 in store credit. I made a replacement order. I am an avid aquarium hobbyist. The fish sent looked nothing like on their website. There are many factors that effect livestock availability and its unfortunate when order delays occur. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of LiveAquaria, Misrepresentation, Terrible customer service. Our apologies it is the correct size." My photo of the damaged FedEx box wrapped in a plastic bag and then re-boxed I suspect had a lot to do with it. Medical Information Search Rhinelander, WI 54501. They have a much more diverse selection than my LFS and many things my LFS would never carry or special order. An angelfish requires a lot of water and should be fed . . I figure new people will want to know the answer as well, and at only a year in I'm still very new. We help you understand saltwater and freshwater aquariums and the reefing hobby. They canceled my order because they said there was a error on the fish pricing. All rights reserved. Please reach out to me privately with detailed order information. WOT Trustworthiness, By the way this is very recent. We appreciate your trust and loyalty to LiveAquaria!Cindy S. Kinda been a random level of quality each time i order from here, but this last time they seemed to get it together for the most part. Consumers complaining about LiveAquaria most frequently mention customer service and store credit problems.LiveAquaria ranks 20th among Fish Store sites. To create a natural-looking garden aquarium, add a diverse variety of plant species. Based on the excellent customer service my business goes . We apologize the Gourami was unavailable to ship. Learn more about Birdeye, Good Man Dr Father love spell who can help you get your ex back whatsapp+2347025304909 or Facebook page I started to use Liveaquaria because I liked the convenience of not having to spend time driving around to different pet shops looking for specimens. Beware - scam!!! The last one died after a few hours. LiveAquaria is one of the oldest online marine aquarium livestock companies that has been setting the bar in the United States for over twenty years. Also looked sickly. Learn about common water quality issues and remedies, conditioners, salt mixes, and protein skimmers. Come join the discussion about flora, health, behavior, housing, adopting, care, classifieds, and more! Is liveaquaria.com a good resource to buy livestock from? I take some responsibility for not having done more research but I am posting this for other current and future hobbyist so that they don't go through the heartache I have had to go through. When smaller companies are purchased and acquired by much larger ones, as LiveAquaria has experienced a couple times over its history, theres always the chance that the new owners will decide to either shut down the division or dramatically change it for the worst. 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Free shipping should be a lower amount. How generous! No communication, no compensation. Don't have available "in stock" marine fish. Email sent: Feb 24, 2023 2:03pm. This was many years ago and they have since built up their reputation again, but every once in a while you will see a negative review just because those people do not like Petco for whatever reason. Thank you for allowing us the opportunity to resolve your concerns. Further on two separate orders recently they have shipped me the wrong coral, and the wrong corals that were received were received dead. Their ich infected fish will kill all of the fish in your tank. Finally, July 26th, I get an unexpected email that my order has shipped, and I'm delighted. Top 10 cutest Villagers in Animal Crossing New Horizons Gamepur . Ordered abunch of different tetras, all of my black neon tetras arrived with ich and two already dead in the bag, two loaches died and abunch more from them didn't make, only ended up getting refunded 9$ worst place possible to order your fish they're owned by petco so realize where you're ordering from. You can get nothing to replace the fish because of shipping. Excludes Frozen Foods. 5 single-use codes for YourPetProducts. Tetra bag leaked in box, but they were alive-we'll see. Cindy S. Ordered a dwarf gourami, received confirmation email, then received an email that my order was delayed, checked the website and they were out of stock so maybe they miscounted. This is a tough lesson to learn. I have ordered several ,times from them . Don't miss such a good opportunity. Great verity ..website a little confuting..couldnt get store credit. Now I am successfully caring for 12 of these leopard wrasses and am aware of all the issues that arise with them but I cant raise a half dead wrasse back. Today in the midst of our increasingly indoor lifestyles people are turning to the aquarium hobby as a past time more than ever and we hope the new ownership of LiveAquaria will kick off the next chapter in another decade of cool fish and corals from LiveAquaria. Wanna read the non-biased www.liveaquaria.com review? They simply shipped the fish. They have a GREAT selection and AMAZING customer service. Just nothing. Jake is interested in every facet of the marine aquarium hobby from the concepts to the technology, rare fish to exotic corals, and his interests are well documented through a very prolific career of speaking to reef clubs and marine aquarium events, and writing articles for aquarium publications across the globe. They do not care about your dead fish, and keep all the money anyway. Last Coupon Added: -. But it doesnt matter now because I would NEVER order from their company again. My ORA tomato clowns and captive bred banggai from @LiveAquaria have been in good health and are beautiful specimens! LiveAquaria.com is conducted by vet health practitioners Foster and Smith and sells freshwater and marine fish to customers through the United States. Domain age, Shipping is super quick (less than 24hrs), packaging is very pro and fish are well protected. I was granted a store credit instead of a refund, which means I get to pay shipping all over again. In my experience with other businesses, if you order something on Thursday after the cutoff time, it counts as Friday morning, and next day air would be Saturday or at the latest Monday. LiveAquaria seeks out the best fish, corals, and invertebrates from the most responsible suppliers, aquaculture facilities, breeders, and hatcheries in the United States, Asia, and Europe to provide aquarium hobbyists a viable alternative to wild-harvested fish whenever possible. NOT accepting responsibility is unacceptable. I figured give them time due to Covid. i trust saltwaterfish.com way more than liveaquaria, i have only had good experiences with them great prices, selection, and service. Unverified Promo Codes for LiveAquaria CODE 15% Off LiveAquaria.com Coupon Code: Get Up To 15% Off (Tessalata Eel) Used 4 times. Have you tried www.aquabid.com? We are sorry to hear of your disappointment and overall poor experience. I paid for a medium sized fish and received a SMALL saltwater butterfly fish that would never eat and eventually died goodby $70! I get all my tangs from there in excellent health. Source: https://liveaquaria.com. I ordered three fish and 5 snails and calcium test from them. They are very reliable. Can I do -5 stars? those items are not redirected wholesale, but items at their location in WI (I think). Good morning Austin. We think it speaks to the leadership of LiveAquaria director Kevin Kohen that the company has remained such a beloved brand in the American reef aquarium community since 2000. Or find another company who will actually guarantee their fish. Advertise today. I want to order cichlids because What site can I order fish off of? I wouldnt recommend this place. Liveaquaria.com is by far the best place online or in stores to buy livestock! When it came in as a 2" fish I called and complained. 3/11/19 Update of My Review: Quarantined. I've included the bag label and the item number for the fish sent. Also the plants i ordered arrived green and lush, and considerably cleaner than most plants I have gotten from alternative sources! Coupon used: 0 times 1,015. Review score. HTTPS valid, https://ww What's your favorite method or most reliable product you've found for divid Is there an online store to buy fancy male guppies that is reliable? Petco, here I come. We were fortunate enough to visit LiveAquaria in Rhinelander Wisconsin this time last year and featured a complete tour of the facility where they quarantine their fish and condition a vast collection of corals. The Fora platform includes forum software by XenForo. you read and agreed to the. We can certainly attempt to replace order for you if you would like. SSL certificates, I have tried to work with Liveaquaria but they really just dont care. . The two week guarantee is huge, and they have honored it in my experience. ago They take all the hard work so you can just add the fish to your display tank. Keep up the good work! 2nd fish died. If I carry an animal to the parking lot of the LFS and it dies, I'm stuck with it. Is it temp staffing due to covid-19 or is there a more serious issue? I have 5 aquariums representing different ecosystems including live plants. The bag water was cool and clean, fish were 98% healthy on arrival. A forum community dedicated to reef aquarium owners and enthusiasts. I've used Liveaquaria site for two years now. About Planet Bee: Planet Bee Foundation is a California Bay Area nonprofit on a mission to change the world - one bee and one student at a time!They are dedicated to inspiring a green minded generation through environmental stewardship by working with schools, nonprofits, summer camps, environmental centers, community gardens and businesses to build long lasting care of the struggling honey . I ordered a Juvenile/Medium which was advertised as 2 1/2" - 4 1/2" for $225. The 2 fish that died managed to survive for 18 days the guarantee period is 14 days. Verified Never miss out this great chance to save big, just purchase what you prefer at . Foster and Smith and LiveAquaria! Then the 6 siamese algea eaters showed up as 6 chinese algea eaters. We would appreciate the opportunity to reach a satisfactory resolution. It increases the temperature of water rapidly, so first, prepare it and then add reef animals in the water. Luckily, I was home. Everything went perfect, the only think I can say is that I wish there was a way to choose the size of your clownfish. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. Our site uses cookies. aquarium products. This is not a typical of our fulfillment processes and policy. I havent bought any livestock. Our most recent SweetPaw promo code was added on Feb 22, 2023. SoI thought I'd give them another chance. I ordered several killifish; 6 rainbow Boesmani, 2 angelfish, and a dozen cardinal tetras. Their website reviews are only the positive ones. Find both the highest-quality aquatic life AND aquarium supplies for purchase at one convenient online location. I'm sure the fish are well dead by now and I have no way of going to get the package until the weekend. Setting up your home aquarium is a satisfying experience. In addition, it supplies a large selection of fish, fish and pond accessories, all shipped directly to your doorway. I would monitor the ammonia level. First, they offer free shipping of orders over $144.00. Has anyone here used LiveAquaria and if so, are they reliable? "Thank you for the photos with measurement. I was very happy with my purchases! LiveAquaria is your single destination for all things aquatic. 1.5 years ago I had nothing but good things to say about them. Copyright 2023, LiveAquaria. Cool fish, make sure it's eating prepared foods like pellets or frozen. But a month goes by, and when I checked the website the fish were back in stock. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. We are here to help and appreciate your feedback. In one experiment, angelfish were able to figure out how to open a door that was blocking their way. This was the response: reply #6 Guest 6 years ago Find both the highest quality aquatic life AND aquarium supplies at one convenient online location. Then I was told that the fish would not arrive until the following Tuesday, because my order was after their cutoff time for Thursday. Buyer beware! Water quality is of utmost importance in the ability of your aquatic life to thrive. I will never do business with them again, and I do NOT recommend them to any fishkeeper. LiveAquaria offers aquarium hobbyists the best shopping experience possible, with a trusted selection of freshwater and marine fish, corals, reef rock, invertebrates, live plants, AND quality aquarium supplies. I couldn't do that. Horrible company. I feel sick this fish was essentially killed this way. It was a absolute terrible experience buying from liveaquaria.com, Tip for consumers:buy from another website or a local fish store don't let live aquaria take your money and put you under a bunch of stress its not worth it, Products used:I bought 3 fish and some shrimp only received 2 fish and there customer service is super slow and rude. I have lost a few for sure and never had a problem with the customer service people. Weird. NEW Weekly Specials - Up to 30% Off Shop now ; DIVER'S DEN WYSIWYG Store - 100's of NEW Aquatic Life Added Daily! Not what I ordered, but okay I'll keep them. ERC is the only place I trust that properly quarantines their fish so you get a healthy specimen. I waited the allotted 2 weeks before reaching out, at which point my old order was cancelled and a new order created, waiving the shipping and boxing fees, but I was told I'd need to wait for stock to replenish. Eventually got it the next Tuesday. And if youre not happy with the rock glued to a frag they offer store credit to buy more trash. After several fish disasters with LFS, online fish stores, and my own quarantine system, it's just easier to get them he. Many specimens are in their juvenile state and it is difficult or nearly impossible to determine sex. . NOT NOW. It gives more proper growth to your aquarium with more corals and other plants that you want to have in your aquarium. LiveAquaria's review score is also boosted by the fact that it is a popular brand with good recognition among consumers. Also bought five Ryukins for my tank. Most of Liveaquaria.com stuff is shipped to you straight from a very large wholesaler. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. How much is shipping for fish? LiveAquaria is the largest online shop for all of your fish needs. 2389 Air Park Road, Rhinelander, Wisconsin 54501. Saltwater fish arent cheap and it could be hundreds at times. Angelfish are a freshwater fish that are popular in . The most recent incident, I ordered some mollies for my wife's tank. the Divers Den drool Utlie'n aur! They honored a fish that died on day 13 no problem. The products cost me approx $20.00. Live Aquaria it is! Sale & Clearance: up to 10% Off at butterflyplace-ma.com. New to Saltwater & Reef Aquariums? Pros & Cons Pros Anhydrous Salt It would have been less for combined order. While foreground and background plants help define your composition, don't necessarily place only tall plants in back and short in front. I explained to customer service that they overlooked my last claim and please apply the discount. well worth it in my experience. Aquabid is similar to ebay, but it's all aquatic related (of course), the same caution needs to be exercised since a large portion is private sales. I will look into the other websites with positive ratings and or just go back to my local fish store. My first order from them was for 2 fish. This cutting-edge facility is also home to our popular Diver's Den WYSIWYG (What-You-See-Is-What-You-Get) Store where you can shop online for one-of-a-kind Marine and Freshwater Fish; Aquacultured Corals; Clams, LPS Corals;
LA fish can be a little touchy depending on what you order. Now that I worked with them, thy can't work with me. esp. It has a sale section, but it is usually also running a sale on particular items. It's also known as the "twinspot goby". I've personally had good experience though. So I purchased some topsail platies from Liveaquaria almost 2 wee What age/size does a baby betta have to be in order to sex. Has anyone ever ordered fish or plants from here? No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Shipping bags arrived leaking lost most of the water from one bag. To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation, Beware. Hey again guys. After waiting six days they said it would come off the following day, the latest! No refund issued. Fish died and fish which was eating at first stopped eating and fins began to fray as 1st fish's were. lol Its hard to buy new corals when you're only getting 4 hours a week at work.. Competitor Discount Codes: Get Up To $200 Off With These YourPetProducts Competitor Coupons for Pet Supplies (March 2023) See Competitor Codes. Can you share a success story using liveaquaria? How do I cancel an order on LiveAquaria? Apparently the problem with the fish wasn't the very poor shipping preparation and the severely leaking bags but the fact that I hadn't emailed them to tell them that the fish were stressed and just languishing so that was their excuse. Will definitely come back. Utterly useless, not even the same fish and very territorial. Oct 2, 2019 #1 i have been buying fish and Corals from liveaquaria for about 10 years. Address. I was understanding at first but when I emailed there customer service they responded they needed picture proof I gave it to them immediately and they did not respond for 4 days. Email Us. I do not recommend Liveaquaria to anyone. 2. What made you choose liveaquaria over similar businesses? Their so called customer service people are rude and could care less. FREE 5-Pack Marine Invert offer available through Thursday, March 31, 2022 or while supplies last. Alt Style Clothing coupon Additional 15% Off Sitewide. The medium size Gramma looks like it just hatched. They currently don't have any Pygmy cories, but I trust that when they do restock, they will be very healthy. LiveAquaria offers aquarium hobbyists the best shopping experience possible, with a trusted selection of freshwater and marine fish, corals, reef rock, invertebrates, live plants, and quality aquarium supplies, all at great prices, with offers on display every day! I had put a notification request for an Australian Harlequin Tusk fish. Also I've lost a few more of their fish about two months in and the tank is doing great Other fish I had as well as ones I've bought elsewhere are fine. I hope. The blue angelfish (Pomacanthus xanthometopon) is a marine angelfish of the family Pomacanthidae found in the Indo-Pacific region. The visual effect is lush and beautiful. They just take your money and send you sick fish. Go shopping now. If they send you dead fish, they should replace them, and cover shipping. Not that it's size is too big, but idk if it has enough sand in a 130. Hello Sarah, I apologize we didn't see this sooner. They all came packaged extremely well. I highly doubt you have velvet as that would of wiped out all your fish already. It is a shame.. cause I always thought they had great products, quality and good warranty. Want to grow your business and reach a wider audience? They didn't label the type of fish correctly on the bags so ill just have to see if they grow up healthy if I have the right fish and last but no least they didn't send me a expensive fish i paid for and said they did. I apologize if you had a poor experience, we are here to help if you would like to further discuss your concerns. Avoid them like the plague. our apologies it is the correct size." I am just going to take the drive up to my LFS instead of ordering online. The health of aquatic stock is of utmost importance to LiveAquaria. My first order from them was for 2 fish. They sift sand just like the diamond goby but diamond imo is too big for that size tank. They are orange and white. I would say that about 60% of my orders actually arrived alive. Foster & Smith itself was shut down earlier last year. Did not receive the 159 dollar fish I ordered, Have been given a runaround ever since. I finally just ordered 9 more to make my wife happy.